Founder & CEO, Nexlean.ai
2025-04-01 -- PresentRemote
• Founded and lead an AI-native continuous improvement platform built on Toyota Kata methodology, guiding teams through structured improvement cycles -- target conditions, current-condition tracking, obstacle identification, and PDCA experiments.
• Built an AI Kata coach designed to ask the next question rather than hand over an answer, keeping structured problem-solving practice-driven instead of dashboard-driven.
• Shipped a tiered product (Free, Team, Business) with automatic trend-chart generation and org-wide rollup reporting for multi-team organizations.
• Extending Lean Six Sigma and Kaizen practice from individual enterprise engagements into a scalable software product for teams of any size.
Continuous Improvement Manager, Cencora / MWI
2023-06-01 -- PresentRemote
• Led enterprise and multi-site Lean Six Sigma transformation initiatives across healthcare distribution operations, delivering more than $1 million in annual savings, reducing process inefficiencies by 30%, and improving operational performance by 25%.
• Designed and implemented enterprise KPI frameworks, executive dashboards, governance routines, and benefit-tracking mechanisms that improved performance visibility and strengthened accountability for results.
• Facilitated complex cross-functional Kaizen events, root-cause analysis workshops, process-mapping sessions, and future-state design activities to resolve ambiguous business challenges.
• Partnered with senior and executive leaders across Operations, Quality, Supply Chain, Technology, and Finance to prioritize transformation opportunities and remove implementation barriers.
• Built organizational continuous improvement capability through Lean Six Sigma training, project coaching, structured problem-solving tools, and leadership routines.
• Applied Power BI, advanced Excel, data analysis, and AI-enabled improvement approaches to identify trends, validate root causes, and translate operational data into recommendations for business leaders.
Workshop Presenter / Lecturer, City University of New York
2017-11-01 -- PresentNew York, NY
• Design and facilitate leadership, decision-making, personal accountability, and professional-development workshops for diverse adult learners.
• Apply structured facilitation, curriculum evaluation, and participant-feedback methods to improve learning outcomes and engagement.
Operations Training Specialist, Cencora / MWI
2020-02-01 -- 2023-05-31Remote
• Led end-to-end training and operational readiness across shipping, receiving, inventory, quality control, and warehouse processes in a regulated healthcare-distribution environment.
• Designed and implemented cross-training and workforce-flexibility programs that improved operational resilience, capacity, and readiness for changing business demands.
• Analyzed performance and capability gaps, identified root causes, and implemented targeted interventions to improve productivity, quality, standardization, and employee proficiency.
• Developed scalable SOPs, training systems, evaluation frameworks, and process documentation to support consistent execution and organizational change.
Real Estate Agent, Keller Williams Elite
2019-01-01 -- 2023-05-31Remote
• Managed complex client transactions and coordinated financial, legal, documentation, and stakeholder requirements from initiation through closing.
• Managed end-to-end property transactions, increasing client satisfaction by 23% by addressing evolving client needs.
• Reduced legal discrepancies by 42% through improved documentation processes and collaboration with legal teams.
• Developed targeted marketing strategies driving a 15% increase in sales performance.